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Shipping & Returns

Standard Shipping Costs

 

Flat rate shipping starts at $8  

Please allow 2 business days for orders to be processed, and in-stock merchandise will ship within 1-2 business days of purchase. Your order will usually be delivered within 5-7 business days. ‘Business days’ exclude holidays and weekends, and our shipping distribution center does not operate on weekends or holidays. As soon as your order ships, we will send you a confirmation email to the address provided with your order. We do everything we can to insure that orders are received on time. However, Spirited Boutiques is not liable for problems out of our control such as inclement weather, USPS lost packages, or incorrect provided addresses.

Receive free shipping on all orders $70 and over. shipping does not apply to non-contiguous states (Hawaii & Alaska).

Free shipping only applies to merchandise; taxes and gift certificates do not count toward the free shipping total.

International Shipping
Expected delivery time varies between two to four weeks based on location. Tracking is provided via USPS.

 

Returns

At this time Spirited Boutiques offers Store Credit only. 

Items must be returned within 30 days of purchase. All returned items must be unworn, unwashed merchandise with the tags attached. We have the right to refuse any refund if we believe that there is any sign of wear, alterations, odors, or damage to the fabric. Items that do not meet these criteria or will be denied. Discounted and sale items are FINAL sale. Intimates (bras, tights), jewelry, hair accessories, and socks cannot be returned or exchanged. These items are also FINAL sale. Items damaged upon arrival must be claimed by the recipient in an e-mail within 7 days of delivery.

Ship Returns to

Spirited Boutiques

825 Jamerson Rd Suite 528

Marietta, GA 30066

Return Processing
Once we have received and accepted your package, your return will be processed within 7 business days. You will be notified via email at the email address listed on your account when your order was placed. Original shipping charges are non-refundable. Refunds issued through PayPal typically appear between 7 to 10 business days after a return has been processed.

In-store Returns
Items purchased online may be returned in store for exchange or store credit only. You may return at any location within 30 days. Returned items must be accompanied by original invoice and completed return form.

 

Exchanges

At this time we are unable to process exchanges. Due to limited quantity and quickly moving inventory, we cannot guarantee that the item will remain in stock by the time your return arrives to our warehouse. If you would like a different size or color, please place a new order for the item and send the original item back for a refund.

Shipping Charges on Returns
It is the responsibility of the customer to pay for shipping charges on merchandise they are returning. Original shipping charges are non-refundable.

However, if you receive merchandise that is incorrect or damaged upon arrival, we will happily cover the shipping costs. To receive a pre-paid shipping label, please email online@shopamericanthreads.com and we will send you a shipping label. Print the label, place on package, and ship package back to us.